How this works, end to end
No cleverness, no algorithm worth bragging about. A short form and, for now, a waiting list.
Get on the list
No company gets your details until you say yes to it by name.
You are on the list.
No provider in Avalon is taking requests through this service yet. We are lining them up, and yours is kept until one can.
- Nobody gets your details yet. Your request stays with us and is not passed to any company.
- One email when someone can help. When a provider covering your area can take it on, we email you once and ask whether you want that company, by name, to contact you.
- Deleted after 90 days. If nobody can take it on, or you do not say yes, your contact details are deleted 90 days after your request.
- You decide, or you do not. There is nothing to cancel and nothing to pay us.
Nobody will call you about this request unless you say yes to a company by name.
Right now: a waiting list
No provider in your area is taking requests through this service yet. Requests made now are kept by us and given to no company. When a provider covering your area can take yours on, we email you once and ask whether you want that company, by name, to contact you. If you do not say yes within 90 days of your request, your contact details are deleted.
What happens after you tap send
Nothing to download, nobody to ring, no account to make. You answer the questions and the calls come to you.
Describe the job
Three short questions, all multiple choice. It takes about as long as reading this sentence twice.
Matched to nearby contractors
Independent local companies, chosen on where they work and what they specialise in. Emergencies go out first.
We keep it until someone can help
Nobody gets your details yet. When a provider covering your area can take it on, we email you once and you decide.
Illustrative photographs of roofing work in general. Not photographs of jobs arranged through this site.
It costs you nothing. The contractors pay for the introduction. There is no bill at any point.
Not sold as a list. Your information goes to the contractors quoting your job, and to nobody else.
Capped at three. Two quotes will not show you an outlier; five is an ordeal.
What we do, and what we do not
We are the introduction, not the contractor. Heritage Roofing Co. — Avalon is a matching service for Avalon and the wider Los Angeles County area. The roofing is done by independent licensed companies who contract with you, not with us.
Everything that matters afterwards — price, schedule, workmanship, warranty, liability — is between you and the company you hire. We do not sign it, do not take a percentage of it, and cannot enforce it. Which is exactly why the verification steps below are worth your ten minutes.
How contractors get into the network
- They confirm the trades they take on — a tile crew and a flat-roof crew are not the same business.
- They accept that a request outside their real coverage area is not one they will be sent.
- They give us a state contractor licence number, which must be current.
- They provide certificates of general liability and workers compensation insurance.
None of that is a substitute for your own check. Licences lapse, insurance expires, and companies change hands. Look the licence up on your state board before work starts, and ask for a certificate of insurance issued this month.
What happens to your information
Your request goes to a maximum of three roofing contractors. It is not sold as a mailing list, it is not published anywhere, and it is not passed to anybody outside that group. The privacy policy sets out the detail, and the do-not-sell page is there if you would rather we did not share it at all.
Why it is free
Contractors buy the introduction. That is where the money comes from, and there is no second revenue stream hidden behind it. It happens to align the incentives properly — a company that mistreats homeowners stops getting requests, because requests that do not convert are not worth buying.
What is it going to cost?
Free, no obligation, and your details go to no company until you say yes.